-Mary Kay Ash
WOW! What a quote! I'll assume I have your attention now…
I like this quote as it details the idea that peoples motivations are always around SUPERFICIAL rewards. One of the most disturbing things I continually hear is a business owner of manager tell an employee – "Just think of how much money you will make!" The challenge I find with this is that the VALUE of the individual, their organization and their role is diminished to the MOST superficial of all REWARDS. How often have you heard the following? "They couldn't keep me if they paid me 2x as much" or "There is no amount of money to make me deal with this" or best of all "I would rather work for free than have to be in this environment."
The leadership question you need to ask is "WHAT MOTIVATES MY TEAM?" Rarely is the motivations financial. You may HEAR finances and find out that it's really a home purchase or vacation or schooling for a child. More often what people want is to feel INVESTED, have OWNERSHIP, receive PRAISE and RECOGNITION. Consider children… how many 4 year old children ask for money after helping mommy or daddy? How many want a raise when they learn to be potty trained? The POINT is from initial development, the GREATEST of all rewards is PRAISE. It's the APPRECITAION and RECOGNITION of ACCOMPLISHMENT through hard work! How are you REWARDING your team?
2 DEGREE SUCCESS STEP:
As a business owner, sales/operations manager or team leader – we ALL share a RESPONSIBILITY to aiding our teams success! If you seek to gain MAXIMUM productivity and effort from a team member – ASK them what they are working for. Ask them what their goals are for this year, 3 years, 10 years. INVEST in their SUCCESS inside and outside the workplace. YOUR rewards will be immeasurable.
As a word of advice to all LEADERS – implement a planned REWARD system for your team. Do not involve FINANCIAL rewards is possible. Use tools of recognition and praise. If you need assistance with these types of programs, please let me know and I will help you find the right person and make the right investments. REMEMBER: LOYALTY is built on TRUST, DEDICATION is built on SHARED ownership and SUCCESS is the natural result of PLANNED execution!!
Cheers,
Zach
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