"Let's face it. Learning isn't fun."
- Anonymous
Yesterday, I spent the day participating and supporting a local executive LEADERSHIP training program. I am very FORTUNATE to have the opportunity to participate for a second time in this class in a new capacity.
One of the most INTERESTING comments that was made yesterday was the one above. I found it to be very POIGNANT and APPROPRIATE.
Consider your most MEMORABLE and VALUABLE learning experience. Was it in an EASY class? Was it the business EXPERIMENT that worked the very first time you tried? Do you remember how NON-EMBARRASSING that great learning opportunity was?
2 DEGREE SUCCESS STEP:
Just know that LEARNING IS NOT FUN. It is not meant to be. Your kids will NOT have fun in school. Learning a new skill at work is NOT enjoyable every day. CHANGE is not something people look forward to.
LEARNING, however, is APPRECIATED once completed. The SACRIFICES you make to become EDUCATED create a sense of priority in APPLYING those new skills. You become a STAKEHOLDER in your own success.
Instead of looking to each day and HOPING for as little discomfort, awkwardness and stress... use these FEELINGS to gauge your GROWTH and EFFECTIVENESS in creating your own success.
If you are having a TON of fun... you probably aren't trying HARD enough! Create success and take pride in the STRUGGLE to get there.
Enjoy your weekend! ;)
Cheers,
Zach
*To enjoy past editions of the Morning Motivator go to – http://grow-learn-lead.blogspot.com
The Morning Motivator is a copyrighted publication. The use of this article is open for print or publication with proper citations.
Morning Motivator - "The Right Fit"
"Love is not about emotion. It's about compatibility and commitment."
- Unknown
I am AMAZED at how similar a personal relationship is to a business relationship. Some may even argue that EVERY business relationship IS personal.
As more and more client OPPORTUNITIES present themselves, the REALITY that compatibility is the most IMPORTANT element becomes obvious.
Think about your BEST business relationship... How much is "just business" vs how much is personally affiliated? Do you talk "shop" all the time or do you really KNOW one another?
2 DEGREE SUCCESS STEP:
Frustrations and failed EXPECTATIONS are present in ANY relationship.
I might suggest that your business relationships need even MORE compassion if you are seeking a mutual gain.
In a personal relationship, you are both COMITTED by a natural bond and attraction. In a business relationship, your bond is based on VALUE and DELIVERY.
If you fail to COMMUNICATE and openly DISCUSS your expectations in your personal relationships... You break up and move on, only losing time.
If you fail to do the same in business... You lose time, money and support. Better be OPEN if you want to make it work.
Besides, when work is going POORLY, who do you take that burden home to??
Cheers,
Zach
*To enjoy past editions of the Morning Motivator go to – http://grow-learn-lead.blogspot.com
The Morning Motivator is a copyrighted publication. The use of this article is open for print or publication with proper citations.
- Unknown
I am AMAZED at how similar a personal relationship is to a business relationship. Some may even argue that EVERY business relationship IS personal.
As more and more client OPPORTUNITIES present themselves, the REALITY that compatibility is the most IMPORTANT element becomes obvious.
Think about your BEST business relationship... How much is "just business" vs how much is personally affiliated? Do you talk "shop" all the time or do you really KNOW one another?
2 DEGREE SUCCESS STEP:
Frustrations and failed EXPECTATIONS are present in ANY relationship.
I might suggest that your business relationships need even MORE compassion if you are seeking a mutual gain.
In a personal relationship, you are both COMITTED by a natural bond and attraction. In a business relationship, your bond is based on VALUE and DELIVERY.
If you fail to COMMUNICATE and openly DISCUSS your expectations in your personal relationships... You break up and move on, only losing time.
If you fail to do the same in business... You lose time, money and support. Better be OPEN if you want to make it work.
Besides, when work is going POORLY, who do you take that burden home to??
Cheers,
Zach
*To enjoy past editions of the Morning Motivator go to – http://grow-learn-lead.blogspot.com
The Morning Motivator is a copyrighted publication. The use of this article is open for print or publication with proper citations.
Morning Motivator - Your Next Choice
"Go make your next choice be your best choice..."
- Jason Mraz
The interesting this about yesterday (and every day prior) is that they are OVER. The decisions, actions and results are all a HISTORICAL catalog of experiences.
CONFIDENCE in individuals is derived from a sense of result control based on actions. You ARE confident because you BELIEVE you know that "X" actions will yield "Y" results.
IF your past experiences are a COMPILATION of actions that yielded less than desirable results, you likely have some self doubt. There is HOPE...
2 DEGREE SUCCESS STEP:
The RIGHT choices produce the RIGHT results.
It is possible that, in the past, your CHOICES may have been off target.
To change your FUTURE and increase your CONFIDENCES, make your next choice be your best choice... Easier said than done?? Sure.
To make BETTER decisions, consider "mirroring" someone that has the type of success you are seeking. Seek a mentor, read an autobiography, research "best practices" in your industry.
Don't be AFRAID to fail... Be afraid to REAPEAT failure.
Cheers,
Zach
*To enjoy past editions of the Morning Motivator go to – http://grow-learn-lead.blogspot.com
The Morning Motivator is a copyrighted publication. The use of this article is open for print or publication with proper citations.
- Jason Mraz
The interesting this about yesterday (and every day prior) is that they are OVER. The decisions, actions and results are all a HISTORICAL catalog of experiences.
CONFIDENCE in individuals is derived from a sense of result control based on actions. You ARE confident because you BELIEVE you know that "X" actions will yield "Y" results.
IF your past experiences are a COMPILATION of actions that yielded less than desirable results, you likely have some self doubt. There is HOPE...
2 DEGREE SUCCESS STEP:
The RIGHT choices produce the RIGHT results.
It is possible that, in the past, your CHOICES may have been off target.
To change your FUTURE and increase your CONFIDENCES, make your next choice be your best choice... Easier said than done?? Sure.
To make BETTER decisions, consider "mirroring" someone that has the type of success you are seeking. Seek a mentor, read an autobiography, research "best practices" in your industry.
Don't be AFRAID to fail... Be afraid to REAPEAT failure.
Cheers,
Zach
*To enjoy past editions of the Morning Motivator go to – http://grow-learn-lead.blogspot.com
The Morning Motivator is a copyrighted publication. The use of this article is open for print or publication with proper citations.
Morning Motivator – A BEST Way to LOSE a Client
"It is not enough to give the customer excellent service. You must subtly make him aware of the great service he is getting."
- Unknown
- Unknown
I have a GREAT story for those of you that are interested in how NOT to run a business…
Last night, I called Comcast cable in an EFFORT to purchase internet and cable services. I was EXCITED as I dreamed of FAST download speeds, the NFL channel and LSU Tiger football on Saturday from my living room. I had the credit card ready to SPEND my money… BUT…
On the first ATTEMPTED call, I waited on hold for 5 minutes (statistics show that most people hang up after 60 seconds). After hearing how VALUABLE I was as a client, I was informed by the automated service that no one was available to help… then… the best part!!! And I quote, "we appreciate your call. Thank you. Good bye."
WHAT THE HELL!?!?
Long story short, I called back again, with a SIMILAR experience. On my third attempt, I was asked if I would participate in a client SATISFACTION survey post call. OF COURSE!!
After waiting 3-4 minutes, I was greeted by Curtis. He was POLITE, UNDERSTANDING and EFFICIENT. That was a GREAT experience. Frankly, he did such a good job that he SAVED the opportunity.
Once we hung up, customer service called back. I SHARED my feelings with them regarding their choice of a BEST way to lose a client via hanging up on them and providing NO OPTIONS to engage or get a call back.
2 DEGREE SUCCESS STEP:
There are SIMPLE solutions for HELPING clients purchase your services.
1. Give them the opportunity to purchase without your involvement.
2. Give them options on how to communicate or be communicated with.
3. Provide time frames for return communications immediately (even if approximated)
4. Accept the common (and some uncommon) forms of payment.
Ultimately, make it EASY to buy. EASY to engage. EASY to follow up.
If you are able to do those things… the business will be EASY to keep. Otherwise, you might just LOSE the client you NEVER had.
Cheers,
Zach
*To enjoy past editions of the Morning Motivator go to – http://grow-learn-lead.blogspot.com
The Morning Motivator is a copyrighted publication. The use of this article is open for print or publication with proper citations.
Morning Motivator - Get Organized!
"Having all the answers is not as important as knowing where to get them!"
- Unknown
I spent this weekend moving my fiance into our home in East Nashville. I LEARNED a lot about being and getting organized.
Foremost, I learned that having a plan is GOOD and taking ACTION is GREAT!! Sometimes all the planning in the world can't OPEN the mind as well as taking action.
Additionally, I have an UNDERSTANDING of how a well organized solution can store and produce much greater value than "figuring it out later." Simply, by STRATEGICALLY using your resources (ie storage), you are able to store a lot of goodies in a small space.
Finally, I have REALIZED that a woman can organize an elephant into a shoe box when the only other OPTION is getting rid of her shoes... :)
2 DEGREE SUCCESS STEP:
Business and personal life is a matter of BALANCING resources.
Having a STRATEGY regarding your financial goals, growth and education, as well as health is KEY to success.
If you don't happen to have the KNOWLEDGE or SKILLS to make these plans... Don't sweat it! You don't need ALL the answers, just know where to get them.
Seek out an EXPERT. UTILIZE their services. INVEST into the time and money needed. Then... ENJOY YOUR SUCCESS!!
Cheers,
Zach
*To enjoy past editions of the Morning Motivator go to – http://grow-learn-lead.blogspot.com
The Morning Motivator is a copyrighted publication. The use of this article is open for print or publication with proper citations.
- Unknown
I spent this weekend moving my fiance into our home in East Nashville. I LEARNED a lot about being and getting organized.
Foremost, I learned that having a plan is GOOD and taking ACTION is GREAT!! Sometimes all the planning in the world can't OPEN the mind as well as taking action.
Additionally, I have an UNDERSTANDING of how a well organized solution can store and produce much greater value than "figuring it out later." Simply, by STRATEGICALLY using your resources (ie storage), you are able to store a lot of goodies in a small space.
Finally, I have REALIZED that a woman can organize an elephant into a shoe box when the only other OPTION is getting rid of her shoes... :)
2 DEGREE SUCCESS STEP:
Business and personal life is a matter of BALANCING resources.
Having a STRATEGY regarding your financial goals, growth and education, as well as health is KEY to success.
If you don't happen to have the KNOWLEDGE or SKILLS to make these plans... Don't sweat it! You don't need ALL the answers, just know where to get them.
Seek out an EXPERT. UTILIZE their services. INVEST into the time and money needed. Then... ENJOY YOUR SUCCESS!!
Cheers,
Zach
*To enjoy past editions of the Morning Motivator go to – http://grow-learn-lead.blogspot.com
The Morning Motivator is a copyrighted publication. The use of this article is open for print or publication with proper citations.
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