"Champions know that success is inevitable; that there is no such thing as failure, only feedback. They know that the best way to forecast the future is to create it."
- Michael J. Gelb
What am I doing WELL? What can I do BETTER? What would you like to see CHANGE? These are quite possibly the most POWERFUL 3 questions a business person can ask… and many WILL NOT!
The TRUE professional knows that they are not "A+" superstars every day. They RECOGNIZE the need to improve and most WANT to. Sadly, most do not know where to begin.
We all LOVE a good shot to the ego. You know, that glowing compliment that you get from a boss, a client or to your boss from a client. It feels good and makes the day cruise by. Yet, what about the feedback that says, "I care about you and want you to be successful so please change 'X?'" Where do you get that FEEDBACK? Do you even want it? I mean REALLY want it!?
2 DEGREE SUCCESS STEP:
The problem people have with FEEDBACK is that they do not know what to do with it. The solution is a pretty simple process actually…
Step 1: Say THANK YOU. (they just saved your tail with that feedback – good or bad)
Step 2: Analyze what the feedback is (positive or negative)
Step 3: Make an adjustment to drive or correct the behavior (what action? ANY! Just do something!!)
Step 4: EXECUTE the effort to change or enhance.
Step 5: Go back the feedback provider, say THANK YOU again, then demonstrate to them the change or enhancement you have made.
Feedback is a GIFT. Doing something with and showing the person you have made the effort is an even GREATER gift and one that will eternally solidify a relationship…
With that said… What am I doing WELL? What can I do BETTER? What would you like to see CHANGE?
Cheers,
Zach
*To enjoy past editions of the Morning Motivator go to – http://grow-learn-lead.blogspot.com
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