Morning Motivator - Putting ACES in their PLACES

"The hierarchy here is based on performance."
- Jared Doise, Owner, Legend's Bar

Last night, I was invited to speak to the team of a friend here in Lafayette.  I was SURPRISED by the excellence found in a bar...

The team spoke about some usual service industry items - greeting clients, knowing the products, helping there team.  They focused on the importance of doing LITTLE THINGS right... The first time!

Then, I was amazed as they discussed how to the SCHEDULE is made.  The quote of the week then came about... "We put aces in their places!"  Simply said, the TOP PERFORMERS were provided the critical shifts, the best money making opportunities and such.  Why?  Because they EARN it week in and week out.

This was not a group that REWARDED longevity.  If you have been there for 3 years, but the new person is kicking your tail - then you move to the back of the line!  Then, the best part of the ENTIRE meeting happened...  A TEST!

2 DEGREE SUCCESS STEP:
How do you CREATE aces?  You BUILD them by training them to perform with EXCELLENCE.

Before we left the meeting, the entire team had to take a TEST.  Yes, a test for part time employees working in a bar environment.  I cannot reveal the details of the test out of respect for their business model, but, I can PROMISE you that everything you WISH YOU GOT from a service industry environment from Ruth's Chris to McDonald's is addressed in a manner on this test.

SO IMPRESSIVE!  Want to be an ACE?  Want to find YOUR place?  Maybe it is time to learn from a successful bar in Lafayette, La... FOCUS on the little things and BUILD your way to success!

Cheers,
Zach

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